As a linux customer, the setup of every single email item available
to your account is automated by your controlpanel. Thus, there is
no need to contact the technical staff to setup any of your pop3
accounts, forwards, aliases, lists, or auto-responders. Simply check
out the Email section of your controlpanel, and then the various
Within each menu, there is a small help guide explaining the exact
purpose of each item. We have outlined a few additional points below:
Remember to always use "mail.yourdomain.com" as the incoming (pop3)
and outgoing (smtp) server in your local email client, such as Outlook
In the linux mail control center, the forwarding function provides
forwarding to outer address, and can be used to alias one account
to another. Thus, if you want firstname.lastname@example.org
to head to a pop3 account of email@example.com,
use a forward to make this happen.
If you forget the exact login of one of your pop3 accounts, simply
head over to the "pop account" menu within your controlpanel to
find out exactly what the logins are.
Your "default address" is the root catch-all mailbox. It receives
messages heading to all addresses which aren't setup as unique pop
accounts within your domain. Keep in mind that the default address
account have a prefix, like other pop accounts. The login for your
default address is the same as the main FTP login for your account.
If it seems that you cannot lock a pop3 account to retrieve messages
for any reason, the quickest way to solve this for yourself is to
delete and recreate the account with your controlpanel. This saves
time as it bypasses asking our support staff for assistance. Yes,
the changes you make to your email items with your controlpanel
are done in real time.
The mailing list feature is very simple, please keep that in mind.
If you require a more powerful listserv program, you should probably
look elsewhere. We cannot utilize a robust listserv on our webhosting
machines without causing the server's overall performance to suffer.
Hopefully this helps! Remember that the mail functionality for your
domain won't be available on our servers until your entire domain
is registered to our nameservers. If you are having any problems
with your email, and this section didn't help you, check out the
"Email Problems" link.